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 CAT_CustomerAccount order details
 
 5/10/2010 8:15:34 PM
timk
25 posts


CAT_CustomerAccount order details
Using store v608, why can't my customers see their order details from the CAT_CustomerAccount page? They have valid orders, can see the line items, but when they click on Order Details, it just posts back and doesn't display the detail. Thx!
 5/18/2010 4:52:19 PM
timk
25 posts


Re: CAT_CustomerAccount order details
bump.... can anyone help with this...? Thx
 6/14/2010 9:42:01 AM
alavri
10 posts
www.alavri.com


Re: CAT_CustomerAccount order details
I am having the exact same issue. This is a brand new install of Catalook. When a user clicks on "Order Details"  (in Customer Account -- Account History) the page posts back but doesn't change,

Any insight would be appreciated.

Thanks

James
 6/14/2010 9:41:55 PM
timk
25 posts


Re: CAT_CustomerAccount order details
James, Unfortunately, there seeems to be little to no support for the most basic answers like the one we're looking for...
 6/22/2010 4:41:31 PM
timk
25 posts


Re: CAT_CustomerAccount order details
Bump... has anyone seen this problem before? Can anyone provide some suggestions as to how to fix this...? Is there any hope for help on this?
 6/28/2010 3:36:44 PM
timk
25 posts


Re: CAT_CustomerAccount order details
Ok, so there appears to be a conflict with the way another modules parses and/or manipulates the query string when you have more than one module on the page with the CAT_CustomerAccount module. If you modify the URL to include the CustomerID and Order ID in a normal query string (like page.aspx?CustomerID=5&OrderID=99) then the module will display the order details properly, even with other modules on the page. I didn't take the time to figure out which module was causing the problem, but my guess is the ViewProfile module. So, the solution that worked for me was to put the CAT_CustomerAccount module on a page by itself instead of on the general "My Account" page.
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