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  DotNetNuke  CATALooK.netStore  Very frustrated...
 Re: Very frustrated with technical support here...
 
 4/15/2010 4:32:39 AM
GRL570810
146 posts
www.epicservices.com.au
5th


Re: Very frustrated with technical support here...
I'd echo what Stefan says - the product needs you to put in to get a good result (and please note that I'm not implying that anyone in this thread is not capable / willing to do that).

But you do see a lot of posts in this forum from folks who don't even seem to know how to configure DNN and yet expect complex queries about this product to be answered immediately without them having to lift a finger, or even in many cases supply any detail of what they are trying to achieve. In other words, they want a free ride. That's not IMHO how the Open Source Community operates or should operate - give and thou shalt receive as a smart operator once said.

I've said it before and I'll repeat at the risk of appearing a BOF  -  if you have a genuine problem, can describe it in some detail, and have tried to sort it yourself with no luck then post it here and you'll I'm sure get a sympathetic response.  You'll at least get some ideas of what to try next. But also send it to support@dnnsoft.com because they  do  respond.much better to email than forum. OTOH if you have just bought it and expect someone else to do the work of setting up your first store for you so you can make your internet fortune (ROFL)  then you are probably s**t out of luck my friend.

www.epicservices.com.au DNN websites - CATALooK specialists
  DotNetNuke  CATALooK.netStore  Very frustrated...

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