I continue to receive the following error periodically:
AssemblyVersion: 04.08.04PortalID: 11PortalName: Webster WearablesUserID: -1UserName: ActiveTabID: 283ActiveTabName: CartRawURL: /dotnetnuke/Default.aspx?tabid=283&List=1AbsoluteURL: /dotnetnuke/Default.aspxAbsoluteURLReferrer: http://www.websterwearables.com/dotnetnuke/Default.aspx?tabid=283&List=1UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderExceptionGUID: 43720e8c-0ca0-4910-8db4-2af3e6bead52InnerException: Mailbox name not allowed. The server response was: sorry, your mail was administratively denied. (#5.7.1)FileName: FileLineNumber: 0FileColumnNumber: 0Method: System.Net.Mail.MailCommand.CheckResponseStackTrace: Message: System.Net.Mail.SmtpException: Mailbox name not allowed. The server response was: sorry, your mail was administratively denied. (#5.7.1) at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, String ReplyTo, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String[] Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)Source: Server Name: P3SWHSSL010
Sheila
When do you receive this exception? Exactly what action is triggering this exception?
This happens when administrator has enabled "Strict" option on mail server - meaning if you have a mailbox by name abc@xyz.com and you try to send email from this emailbox as aex@xyz.com then the server will reject the hello command with explaination as "mailbox name not allowed". The reply to address can be different but the originator name must match the mailbox id - i.e. abc@xyz.com. Please check that your email in "Site Settings", SMTP settings in "Host Settings" and "CATALooK Store Settings" are working fine - you can verify this by clicking on "Test Email" link on respective pages. If anyone of these are not working then you have a issue either with your mailbox settings or with the mailbox itself.
Sincerely,
I am getting this error once a customer makes a store purchase and an invoice is trying to be sent to the store administrator and the customer. Neither get the email.
The SMTP settings in "Host Settings" and "CATALooK Store Settings" are working fine. I get good test email link on both pages. I don't see an email/smtp on Site Settings. Maybe I am missing something.
One thing I noticed in the message is that it is sending and SMTPEnableSSL in the string. Based on my research, I don't think my SMTP server can handle that. Can I turn this off or change a setting?
Message: System.Net.Mail.SmtpException: Mailbox name not allowed. The server response was: sorry, your mail was administratively denied. (#5.7.1) at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, String ReplyTo, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String[] Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)
The customer is receiving an email copy of their order and invoice. I am getting the above error when trying to send to the store administrator. I have tried different email accounts and same error occurs.
We found the problem. We turned off EMAIL FROM CUSTOMER under Store Settings. It worked.
Thanks!
Sheila Burkett, Tuxedo Park Management, LLC
Great. It means that the option "Strict" is enabled on your email server.
Cheers.