DNN v441 Catalook v501... When I try to send an email using the email marketing module to a group (tried both REgistered Users and Subscribers) that has more than a few users, nothing happens. I get the message that the email was sent successfully, but no emails are sent and there is no confirmation email. It works fine using the DNN Newsletter module and it also works if I send create a group with only a few users in it or if I send only to email addressess added to the module. There are only about 600 registered users, and given that it works fine with the DNN module, I'm assuming there's a problem with the Catalook module. However, there is no trace of anything happening in the site log or within the folders of the smtp server.
Any thoughts would be greatly appreciated...
We use this to send out updates to several thousands of CATALooK users and it works well. Please check the SMTP settings in module CAT_StoreSettings and the entries in the EMail Blocklist module. Please try also another 'send method' and 'send action'.
Has someone else a similar problem?
Sorry, I meant to get back and post an update. The problem was related to having loaded a bunch of users using the BulkReg module. Essentially, the bulkreg module allowed invalid email formats to be loaded for several users, which in turn caused the mail services to crash. For whatever reason though, no errors were generated or logged. After doing some sql queries to determine the poorly formatted email addresses and deleting them, the problem was fixed...
Thanks!